digital transformation Archives https://www.unifiedinfotech.net/blog/tag/digital-transformation/ Fri, 18 Apr 2025 07:45:22 +0000 en-US hourly 1 https://www.unifiedinfotech.net/wp-content/uploads/2024/05/uipl-logo-150x150.png digital transformation Archives https://www.unifiedinfotech.net/blog/tag/digital-transformation/ 32 32 How Custom Software Services Can Transform Your Digital Ecosystem https://www.unifiedinfotech.net/blog/how-custom-software-services-can-transform-your-digital-ecosystem/ Fri, 18 Apr 2025 04:41:00 +0000 https://unifiedinf1stg.wpenginepowered.com/?p=29833 Every organization needs a robust, seamless, and high performance digital ecosystem. It’s about staying ahead of the competition. And, one of the most effective strategies towards achieving these goals is partnering with a custom software development company. Off-the-shelf software is restrictive, generic and limited by scale. To truly create something unique and perfect for your […]

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Every organization needs a robust, seamless, and high performance digital ecosystem. It’s about staying ahead of the competition. And, one of the most effective strategies towards achieving these goals is partnering with a custom software development company.

Off-the-shelf software is restrictive, generic and limited by scale. To truly create something unique and perfect for your organization’s infrastructure, transforming its digital ecosystem for the better, you need bespoke software that’s designed to fit your ecosystem like a glove. 

What is Custom Software Development?

Custom Software Development

Custom software development refers to the process of designing, building, and maintaining software solutions specifically tailored to meet the unique requirements of an organization. This bespoke approach ensures that the software directly addresses the company’s challenges, workflows, and objectives, offering a much more effective solution than generic software options that often come with unnecessary features (Gartner, 2024).

The Role of Custom Software in Digital Transformation – A Pathway to Long Term Growth and Innovation 

I guess many people have already defined Digital Transformation enough times to safely say it’s been done to death, well almost!

Digital transformation is simply about the adoption and integration of tech into every aspect of a business. It changes the way organizations operate, and enriches customer experience. In today’s world, your business risks falling behind if you’re not in the process of, or haven’t considered, digital transformation. It also requires a shift of mindset. And missing out can be very dangerous. Let’s be honest, the rate at which we’re going, is there any industry that hasn’t been digitized yet. 

Since digital transformation is all about the change, it needs the right vehicle, which is custom software. The development of bespoke software, can help

  • Modernize outdated legacy systems
  • Simplify day-to-day business tasks
  • Create new business models that benefit an organization

This is how it plays the main role in this transformation, offering solutions that are designed to support and enhance an organization’s digital ecosystem. These solutions enable companies to modernize their processes and improve both internal and external customer experiences.

What is Digital Transformation

Personalized Solutions to Meet Specific Business Needs

Every business operates in its own way, with unique challenges, workflows, and objectives. Custom software development allows organizations to create software that aligns with these specific needs. By tailoring every feature and function, custom software ensures that only the most relevant and beneficial capabilities are integrated, unlike off-the-shelf software that often includes unnecessary or irrelevant features that complicate processes.

Scalability and Flexibility for Growth

As businesses grow and evolve, their software requirements change. Custom software provides the flexibility to scale as needed, ensuring that the software remains effective and adaptable over time. This scalability is crucial for businesses that want to maintain a robust and responsive digital ecosystem, enabling them to adjust to market changes and continue growing.

Seamless Integration with Existing Systems

One of the most significant advantages of custom software is its ability to integrate smoothly with a company’s existing systems and tools. By working with a custom software development agency, businesses can ensure that new software complements and enhances their current infrastructure, minimizing disruptions and improving data flow across the organization. This seamless integration allows for more efficient operations and stronger connectivity within the digital ecosystem.

Enhancing Operational Efficiency

Custom software can significantly improve operational efficiency by automating routine tasks and streamlining workflows. With the right tools, employees can focus more on strategic activities, increasing productivity and reducing costs. Custom software development services can be designed to target specific inefficiencies within an organization, providing tailored solutions that drive performance improvements and operational success.

Strengthening Security Protocols

In an era of increasing cyber threats, security is more important than ever. Custom software development firms can build software that incorporates robust security protocols specifically designed to protect a business’s sensitive data. With customized security measures, businesses can better guard against threats and maintain compliance with industry regulations. Unlike off-the-shelf software, which may have known vulnerabilities, custom solutions offer enhanced security tailored to the unique risks a business faces.

Long-Term Cost-Effectiveness

While the initial investment in custom software may be higher than opting for off-the-shelf solutions, the long-term benefits typically outweigh the costs. Custom software reduces the need for frequent updates and modifications and allows businesses to avoid the ongoing licensing fees associated with commercial software. Moreover, by improving operational efficiency and productivity, custom solutions can lead to significant cost savings over time.

Gaining a Competitive Edge

In a competitive market, having customized tools and workflows can differentiate a business from its competitors. Custom software development enables businesses to build features that are unique to their operations, giving them an edge that off-the-shelf software cannot provide. This differentiation can lead to increased customer satisfaction, stronger customer loyalty, and new opportunities for growth and market expansion.

Building a Digital Ecosystem Strategy

To thrive in today’s digital world, businesses must develop a comprehensive digital ecosystem strategy. Custom software development is a crucial element of this strategy, providing businesses with the tools needed to seamlessly connect and integrate their various digital systems. By ensuring that all systems work together efficiently, businesses can create a cohesive, high-performance digital ecosystem that drives growth and innovation.

Future-Proofing Your Business

The business landscape is constantly evolving, and companies must be able to adapt quickly to new challenges and opportunities. Custom software development allows businesses to build flexible, scalable solutions that are prepared for the future. These solutions provide the agility needed to stay ahead of competitors and respond to changes in the market and technology.

Conclusion

Partnering with a custom software development company can transform a business’s digital ecosystem. From personalized solutions and enhanced operational efficiency to strengthened security and a competitive advantage, custom software offers organizations the tools they need to succeed in today’s fast-paced digital world. By embracing custom software development, businesses can unlock their full potential and ensure they are equipped to thrive in the digital era.

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6 Signs Your Business Needs Legacy Application Modernization Services https://www.unifiedinfotech.net/blog/signs-your-business-needs-legacy-application-modernization-services/ Mon, 31 Mar 2025 04:41:00 +0000 https://unifiedinf1stg.wpenginepowered.com/?p=29733 Change is hard — even more so when your business has been running on the same old tech for years. But those legacy applications? They’re a revenue killer. The truth is, if your company continues clinging to outdated tools and technologies, it’s cooking up a recipe for disaster. Legacy applications not only hamper efficiency but […]

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Change is hard — even more so when your business has been running on the same old tech for years.

But those legacy applications? They’re a revenue killer.

The truth is, if your company continues clinging to outdated tools and technologies, it’s cooking up a recipe for disaster. Legacy applications not only hamper efficiency but also limit performance scalability, sending your business into a growth nosedive.

Fortunately, hiring legacy application modernization services can unlock real business opportunities.

In this blog, we’ll walk you through how to spot the signs that your business needs legacy modernization. You’ll also learn:

  • What legacy applications are.
  • Why updating them can save the day.
  • The six loud-and-clear signs that your tech has passed its expiration date and you must modernize your legacy apps and systems.

Ready? Set. Go!

Legacy Modernization Services

What are Legacy Applications?

Let’s start with the basics. A legacy application is any software, hardware, or IT infrastructure that’s outdated but still in use.

Case in point: mainframe computers from the 80s, applications coded in languages like COBOL, or even that CRM your company adopted back in 2005. These are classic examples of legacy apps and systems — built for a different era, tackling problems that existed in the past, not today.

While statements like “legacy applications don’t work at all” might not hold true, it’s critical to optimize or replace them to prevent your business from being dragged down. 

They might still function, but these are often rigid, slow, and incompatible with modern demands, making them a liability in a world where agility and scalability are non-negotiable.

Legacy Applications key vulnerabilities

What is Legacy Application Modernization?

Legacy application modernization is the process of updating or replacing outdated software, hardware, or IT infrastructure to meet modern business demands. These applications, often decades old, were once effective but now fail to meet the hyper-competitive demands of today, including speed, security, and scalability.

However, modernizing software systems and applications doesn’t necessarily mean scrapping everything; it requires a strategic, tailored approach. A legacy system upgrade list might include:

  • Migrating to cloud platforms
  • Rewriting code in current language
  • Integrating with advanced technologies like AI or IoT
  • Enhancing interfaces while preserving core functionality

The overarching objective of legacy application modernization strategies is clear: to optimize performance, reduce operational costs, and ensure compatibility with today’s digital ecosystem.

A McKinsey survey revealed that 75% of executives acknowledge that legacy systems hinder growth and innovation, underscoring the urgency for modernization initiatives. Application and software modernization is often hailed as an “indispensable enabler” of business continuity, equipping organizations to adapt swiftly, enhance security, and remain competitive in an increasingly dynamic landscape.

6 Telltale Signs Your Business Needs Legacy Modernization Services

So, the real question is: how do you know if your business software app’s due for an upgrade? Here are six signs that become the harbinger of truth. 

Signs you Need Legacy Modernization Services

1. Your System’s Slower Than a Dial-Up Modem

If your employees are twiddling their thumbs waiting for screens to load or processes to finish, you’ve got a problem. Legacy applications weren’t built for today’s data volumes or user expectations. A 2023 study by IDC found that 68% of businesses with outdated IT report significant delays in day-to-day operations. Customers don’t have patience for lag either — slow apps or websites can tank your reputation fast. Modern systems, especially cloud-based ones, are built for speed and scale. If your tech feels like it’s stuck in the past, it’s time to make the switch.

2. You’re Spending More on Maintenance Than Innovation

Legacy applications are money pits. The older they get, the more it costs to keep running. Constant patchwork, workarounds, and paying through the nose for specialists who still know how to tackle old systems or technologies. A 2025 Deloitte survey pegged maintenance costs for legacy infrastructure at 60-80% of some IT budgets—money that could’ve gone to new features or taking growth projects off the ground easily. Modernization gives a respite, enabling an IT ecosystem built for speed and scale and freeing up cash for innovation instead of Band-Aids. If your IT team’s stuck with the outdated applications — and your business efficiency seems to have hit rock bottom — that’s a sign.

3. Security’s a Nightmare

Cybersecurity isn’t optional anymore—it’s a make-or-break priority. Legacy applications, however, are sitting ducks. Many lack modern encryption, can’t handle multi-factor authentication, or haven’t been patched in years because vendors stopped supporting them. IBM’s 2024 Cost of a Data Breach report says businesses with outdated systems are 2.5 times more likely to get hit by a breach. Take the 2023 Equifax hack—old software played a big role in exposing 147 million people’s data. If your app’s security feels like a game of Russian roulette, modernization should be a part of your business agenda.

4. Integration’s a Headache

Today’s businesses thrive on connectivity—think CRMs syncing with marketing platforms, or supply chain software talking to analytics dashboards. Legacy systems, though, don’t gel well with modern tech. They’re often silos, built before APIs were a thing, and forcing them to integrate is like jamming a square peg into a round hole. A 2024 Forrester study found that 73% of companies with legacy applications struggle to adopt new tools like AI or automation because of compatibility issues. If your team’s spending more time on manual data entry than actual work, modernization can neutralize the roadblocks.

5. You’re Losing Talent (and Customers)

Younger employees expect slick, intuitive tools—not “dinosaur” interfaces that offer a steep learning curve to navigate. A 2025 LinkedIn report showed that 41% of IT professionals have left jobs partly due to outdated applications and systems. Speaking of customers, they can feel it too. If your app crashes, your website’s lags, or your service’s a let-down, they’ll jump ship to a competitor with avant-garde tech, so plan for modernizing. NOW! 

6. You Can’t Keep Up With the Market

Business moves fast these days—new competitors, shifting regulations, customer demands emerging or fluctuating overnight. Legacy applications aren’t built for that kind of agility. They’re rigid, hard to update, and slow to scale. Take the rise of AI-driven personalization—companies like Amazon are killing it because their tech can pivot fast. If your system takes six months to roll out a small change, you’re toast. A 2024 McKinsey report found that businesses with modernized infrastructure are 50% more likely to seize new market opportunities. If you’re watching rivals leapfrog you because your tech can’t keep pace, that’s the final nail in the coffin.

Final Thoughts

Legacy applications might’ve gotten your business this far, but holding onto them tightly can derail your business. Modernization can fix what’s broken and set your company up to win in the long run. 

If your business system were in its last legs, the signs would be clear: sluggish performance, ballooning costs, security gaps, integration woes, unhappy talent, and a business that can’t pivot fast enough. If any of these sound familiar, it’s time to call in legacy application modernization services. 

Is your business ready to take the leap? Connect with Unified’s experts today.

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Why is Software Development Consulting the Future of Digital Transformation https://www.unifiedinfotech.net/blog/why-is-software-development-consulting-the-future-of-digital-transformation/ Tue, 26 Nov 2024 08:55:09 +0000 https://www.unifiedinfotech.net/?p=27657 It’s true. Software Development Consulting services provide a solid foundation for digital transformation, and as such are a big part of the future. And, you can read all about it here. Key Takeaways Software Consulting Services usually involve a technology expert or consultant who helps companies make decisions on software, processes and other chinks in […]

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It’s true. Software Development Consulting services provide a solid foundation for digital transformation, and as such are a big part of the future. And, you can read all about it here.

Key Takeaways

  • Software Consulting services
  • How these services enable digital transformation, through –
    • Needs Analysis  
    • Roadmapping & Strategic Planning
    • Tech stack Selection
    • Agile Development Practices
    • Implementation and Iterative Improvement 
  • 4 Clear benefits of Engaging software engineering consulting firms to accelerate digital transformation

Software Consulting Services usually involve a technology expert or consultant who helps companies make decisions on software, processes and other chinks in the armor by providing actionable insights. 

How Consulting Services Accelerate Digital Transformation?

Strategic guidance, custom-built solutions, and expertise in tech, form the backbone of these services. Let’s look at exactly consulting plays a role in each phase or stage of digital transformation –

Consulting Services Accelerate Digital Transformation

1. End-to-End Needs Analysis – The Bedrock of Custom Solutions

The start of digital transformation is a thorough needs analysis. Consultants will look at existing processes, map out improvement areas, concern points, and even measure process efficiency. Such in-depth analysis means that the strategic vision laid out at the beginning is in fact truly in alignment with the organization’s goals.

Example – An e-commerce store that’s facing customer drop offs, inventory mismanagement and distribution bottlenecks. In such a situation consultants would conduct a deep dive on these processes before recommending custom software solutions to overcome these problems and help the e-commerce store improve on their conversions and bottomline. 

2. Strategic Planning and Roadmapping – Forging the Path to Success

This is the next crucial stage in the process. Where, based on their initial assessments and needs analysis, strategic plans and roadmaps are laid out. Roadmaps typically provide details on steps, timelines, budgets, and phases, which gives companies an idea on what to expect and when, with clear visibility into the entire process.

Some of the most important aspects of roadmapping, include – 

  • Identifying Milestones – both short and long term milestones are clearly defined with checkpoints to track progress. 
  • Allocation of Resources – to ensure strategic priorities aren’t compromised and met on time, it’s important to pay special attention to resource allocation 
  • Estimating Timelines – this ensures that the project is executed smoothly and expectations are managed easily.

Example – There’s a small retail store who’s looking to create an app for their customers. They want to create a brand presence, provide more interactive offers, and create a loyalty program. Implementing this in phases is the best way ahead, where every new aspect, or component can be easily integrated, based on the strategic roadmap.

Strategic Planning and Roadmapping

3. Tech Stack Selection: Getting the Right Tools for Sustained Growth 

This is probably as crucial as the first two aspects, as most digital transformations are technological transformations in essence, which means that the tech stack is a critical component.

Tech stacks determine how compatible, scalable, and supported systems are. One of the major core areas of consulting is guiding businesses towards selecting a future-ready and adaptable tech stack for their digital properties. 

But, there are a few Key Considerations:

  • Is it Compatible with Existing Infra – Having the most optimal tech stack reduces issues with integration
  • Is it Scalable: Choosing tech that’s future-proof creates an environment conducive to growth and adapting to new needs. 
  • Support & Community: Selecting the right technologies, which provide access to larger developer communities and real-time support is important. 

Example – For a fintech firm looking to automate customer support, it might be best to use Python and AI frameworks. Here it would be the consulting firm who would ensure that tech chosen is easy to integrate with existing CRM and helpdesk software, minimizing downtime. 

4. Agile Development Practices: Increased Flexibility and Responsiveness

Agile methodologies allow for iterative development, breaking down larger project chunks into more manageable iterations, and allow organizations to adapt on the fly, in response to market changes and customer feedback.

Agile Development Core Elements – 

Periodic iterations – Agile development uses sprints, or development cycles that focus on a particular fix or a group of fixes and features. 

Collaboration – Agile development creates a medium for each stakeholder involved in the project to easily track and be involved in the development process. 

Adaptable – Agile development is iterative, which lets organizations pivot on the fly, which lets them maintain a competitive advantage over their peers. 

Example – A product company that provides business intelligence, is releasing an AI-based analytics feature. Instead of developing the feature in a single sprint, consultants would be able to help the company select the best steps in building a beta version or an MVP, with plans to refine it over the next couple of sprints. 

5. Implementation and Continued Improvement: Empowering Lasting Success

The  practical implementation and continual improvements is one of the best ways to ensure lasting success for digital transformation. And, this is where consultants help by providing hands-on support in establishing DevOps practices and new technologies to expedite time to market and further refine software quality. 

Example – A news website looking to enhance user experience and improve performance across the website, might implement CI/CD pipelines as suggested by consultants. By implementing CI/CD pipelines, updates can be released quickly, and monitoring and optimization of website traffic happens alongside it.

Empowering Lasting Success

4 Benefits of Engaging Software Development Consulting Services

Having understood how Software Development Consulting plays a critical role in empowering digital transformation, below we look at the top 4 benefits of consulting that make the entire process more effective – 

1. Domain Expertise

The top reason to select IT consulting firms is the subject matter expertise they bring to the table. Having served major industries like education, healthcare, media and entertainment to ecommerce to name a few, consultants have extensive domain knowledge and insights into different sectors, and their best practices. This is how consultants can offer solutions that are innovative, practical and relevant.

For instance, a healthcare company may require consultants who have experience in HIPAA-compliance and other legal regulatory requirements. 

2. Preemptive Risk Management

With domain expertise and industry know-how, consultants can easily identify and mitigate risks early on in the process, which ultimately saves organizations overruns and helps them overcome delays in the development cycle.

Example – For a shipping firm, a consultant may recommend data loss and disaster recovery protocols, which minimize risks associated with system glitches and failures.

3. Improved User Experience

User-centric designs and digital transformation go hand in hand. It’s very important to get this right, as this ultimately means more users, a better user experience, and more conversions, affecting the bottomline. 

Example – For a mobile app, navigation, easy language and security features would ensure a more private app that’s more intuitive and user-friendly. 

4. Organization-Wide Change Management

Digital transformations remain incomplete without getting the employees to adapt to the change. This is where consultants conduct workshops, training and support to empower adoption of new tech and new processes for employees..

Example – When transitioning to a new CRM, the entire organization will require training on how to use the new software, and ensure a smoother transition without affecting productivity.

Wrapping Up

Software development consulting is essential for organizations undertaking digital transformation. Through strategic needs analysis, roadmapping, technology selection, agile development, and continuous improvement, consultants provide the expertise necessary to modernize operations and drive growth in a digital-first world.

By aligning technology with business objectives, consultants make digital transformation a smooth and impactful journey. From minimizing risks to enhancing user experience and fostering organizational change, consulting services enable companies to remain competitive and agile in an ever-evolving landscape.

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Challenges in Digital Transformation https://www.unifiedinfotech.net/blog/challenges-in-digital-transformation-and-how-telecom-industry-is-overcoming-them/ Mon, 20 Sep 2021 07:59:22 +0000 https://www.unifiedinfotec.wpenginepowered.com/blog/?p=13523 Introduction The entire gamut of business went through turmoil as soon as the pandemic hit the globe. However, amidst all these, the business world has also undergone some remarkable, unseen, and positive changes. Entrepreneurship picked up, remote work culture became the new normal, E-commerce scaled newer heights and what not! And all these have been […]

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Introduction

The entire gamut of business went through turmoil as soon as the pandemic hit the globe. However, amidst all these, the business world has also undergone some remarkable, unseen, and positive changes. Entrepreneurship picked up, remote work culture became the new normal, E-commerce scaled newer heights and what not! And all these have been possible due to the huge digital transformation that has been happening over the last few decades or basis the need that evolved due to the recent pandemic.

Well, when it’s about digital transformation, the telecom industry proved to be one sector that not only sparked the revolution, but has also been the flag bearer since long time now. To note here, telecom industry has almost become a synonym to this digital shift.

But then, this trajectory shift in digital space is the outcome of facing unknown or unheard challenges, overcoming them, and finally building robust technologies to bring in a digital revolution. In this blog, let’s have a look at some of the greatest challenges faced by the telecom industry and how it overcame them while maneuvering this remarkable digital transformation in real-time.

Challenges of Implementing Digital Transformation in Telecom Industry:

Challenge #1: Super Fast and Responsive Customer Service

While customers don’t like to wait in queues, customer service providers were not able to handle or respond to the large volumes of calls they received. Attending such humungous amount of calls and responding to them required large number of human resources, which again made the process cost-ineffective.

Solution #1: Putting Artificial Intelligence (AI) Into Customer Service

As a technology, AI has been developing competencies in telecoms. AI has changed the old school ways of attending customers, handling their queries, resolving them, and boosts customer engagement.

These days, businesses are focusing more to become an omni-channel contact centre platform software platform. Telecom industry is putting AI into customer service and engagement to make this happen across all levels. Virtual customer assistant, chatbots, and other AI powered tools are best examples of how telecom industry is making digital transformation a reality in today’s world.

Challenge #2: Handle Complex Business Processes

Handle Complex Business Processes

Source: unsplash.com

Business processes usually get more complex with the high influx of data. As the data flowing in spike up, processing them or extracting information out of them gets more complex. With only human computing abilities, handling this enormous amount of data is near to impossible. And once data is lost, businesses start losing their growth and revenue.

Solution #2: Machine Learning to Automate Businesses

Automating businesses was one of the greatest digital transformations in telecom industry. Here, Machine Learning (ML) initiated developing competencies in telecoms by empowering machines to learn on their own over time and process massive amount of data in no time. Furthermore, by developing advanced ML algorithms, telecom industry brought in a new digital transformation.

Challenge #3: Rise in Remote Working Culture

Remote Working Culture

Source: unsplash.com

Remote working is the new normal and there is no denial about this! However, with the advent of this new normal, organizations started facing a new set of challenge – how to build a centralized work model wherein data can be made accessible to every employees, how to stay in sync with the employees sitting across different locations, or how to build a connection between employees and their devices.

Solution#3: Introducing Cloud Hosted Telephony Solutions

With these cloud hosted telephony solutions, organizations can now easily build a centralized data storage that can be managed and accessed from anywhere in world. Also, since data is stored in the cloud, it became easier for organizations to build a seamless human-device connection. By investing more on this cloud-hosted telephony solutions, service providers are bringing in a massive digital transformation in the telecom market.

Challenge #4: Rise of OTT (Over the Top) Platforms

Rise of OTT (Over the Top) Platforms

Source: unsplash.com

OTT platforms started growing exponentially since last decade, thanks to the smart phone revolution! The arrival of WhatsApp, Facebook Messenger, Telegram, Netflix, and others have affected the telecom sector in infinites ways. As a result, revenue generation in telecom market started dipping largely.

Solution#4: Develop Advanced Digital Content Delivery Network

Another milestone digital transformation in telecom market is the development of networks to deliver digital content. Telcos adhered to the rise of OTT platforms and started building cloud hosted telephony solutions through which digital content be distributed via high-speed broadband or Wi-Fi, or even through mobile data packs.

Challenge #5: Old School Legacy Systems

Legacy systems are traditional systems are either outdated or can no longer support the objectives of a business. Legacy systems proved to be one of the most challenging factors in the overall digital transformation of businesses. You can read more Legacy Systems

Solution#5: Modernizing Legacy Systems

The modernization of legacy systems is yet another remarkable digital transformation in telecom industry. The process requires reviewing and updating business requirements, which leads to assessing all the existing codes. Following this, advanced systems are developed to optimize overall operation and performance of a business. Even though this is quite a complex process, it ensures a high ROI to businesses.

How Reeshatech Can Enable Telecom Clients Globally in Digital Transformation?

Well, these are just few pointers on how organizations in telecom industry are contributing to digital transformation in today’s era. In our next series of blogs, we would discuss more on this. However, if your business or organization is looking out for reliable, secured, and cost-effective telecom services, you must get in touch with United Infotech to hire some of the best industry experts. And while you get in touch with them, you can have a look at one of their recent case studies mentioned below:

  • Service Industry Sector: Telecommunications and Network Services
  • Client Requirement:
  1. Solid or proven business consultation and planning.
  2. Information architecture for website and mobile applications.
  3. Compelling experience design that can fulfill customers’ needs.
  4. Web development services to offer seamless user experience.

Challenges Faced By Client

Client wanted to develop a highly interactive website that would serve as a single touch point to cater to lead generation, validation of sales, and boost customer engagement. However, there were number of bottlenecks that were challenging the entire development process.

  • Though the client had a decent visibility in the online market, their site was not an interactive one. It lacked all the aesthetics of designing with no branding elements in place. Hence, they had a high bouncing rate, and due to which their lead generation was getting negatively impacted.
  • The user experience was quite outdated and failed tragically to keep the users or visitors engaged.
  • Prospective customers find the website not worthy enough since there was a lack of navigational or structural integrity.

Solutions We Delivered

For all the projects we have handled so far, we first bifurcate the project so that we can walk into both organization’s and customer’s shoes. Following this, our team had a discussion with the client, and our core team started storyboarding followed by our ways of market research and creating discovery strategies. Competitor analysis was given higher priority to analyze the trend and get market insights, understand customers’ requirements to figure out the best practices to keep customers glued to the site.

  • The site required functional information architecture – we addressed this as required.
  • As we walk in the shoes of customers, we understand their pain points better. While beginning with the development process, we also considered the mental model guideline of the users along with organizational schema and structure. Following this, we developed accurate labeling & structure that will solve the problem of inconvenient navigation.
  • Client had a highly exponential website. Hence, we had to make sure that the new platform we were building the site on should be scalable. And we achieved this we took leverage of an advanced third-party technology.
  • Our next goal was to boost on-page traffic through standard SEO practices. As a result, there was an exponential increase in user engagement along with lead generation.
  • The last step we followed was the trial and error check. As we approached towards the end, the client got established as one of the reputed telecom service providers.

The Final Outcome

  • Being associated with United Infotech, client achieved more than 50% increase in user engagement.
  • Lead generation skyrocketed to a greater height; credit goes to the upgraded navigation and information architecture.
  • Our SEO and Schema strategies delivered a remarkable growth in web traffic for the client’s site.

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What Is Digital Transformation? https://www.unifiedinfotech.net/blog/what-is-digital-transformation/ Mon, 15 Feb 2021 14:06:01 +0000 https://www.unifiedinfotec.wpenginepowered.com/blog/?p=13145 What is digital transformation? Search online and you’ll be bombarded with thousands of digital transformation definitions. Some will talk about how it is the integrations of the latest tech solutions within the business process. Some, on the other hand, talk about how it is almost a spiritual business change. In the end, you’ll close that […]

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What is digital transformation?

Search online and you’ll be bombarded with thousands of digital transformation definitions. Some will talk about how it is the integrations of the latest tech solutions within the business process. Some, on the other hand, talk about how it is almost a spiritual business change. In the end, you’ll close that tab with one question in mind.

“What is digital transformation for MY business?”

Let’s look at the definition.

1. What Is Digital Transformation: Popularity, Definition & The Benefits

Digital transformation, also known as DX or digitalization happens to be the most popular search query right now. According to Statista, the direct digital transformation technology investment amount is going to reach a total of $6.8 trillion between 2020-2023.

All entrepreneurs are gearing up to turn their businesses into the next digital sensation. But before joining that crowd, you have to understand what it means.

The Duality Of Definition

There is no single definition for digital transformation, despite its popularity. And it is mainly because everyone has a different definition of the term ‘digital’.

Some will tell you that it is all about the integration of technical solutions. For others, it is the automation of the business process. And some groups believe it is a 360-degree change that impacts the business from the inside out.

But which one of them is true?

Well, all of them are. Digital business transformation strategy is not a single faceted matter. In fact, it is a dynamic journey that includes both kinds of definitions. So let’s look at the different meanings of this process.

a. The Narrow Perspective

The narrow perspective of digital transformation is focused on only innovative technology solutions.

The narrow definitions talk only about technology. Be it AI, AR/VR, blockchain, or IoT, it is always about how these solutions will help your business. However, it is not always inclusive of specific business needs.

b. The Broader Perspective

The broader perspective of digital transformation definition focuses on the process and people involved. It is a complete transformation of the older business structure. This transformation impacts the employees and alters the way they can provide valuable experience to the consumers.

c. What Is Digital Transformation: The Combined Perspective

You cannot define digital transformation focusing on only one of the perspectives. They are both parts of a complete transformation effort. And that’s why the combined definition looks something like this-

“Digital transformation is the integration of necessary technical solutions within the business process. It alters the existing work model & organization culture, streamlining the communication & collaboration efforts of the employees. Overall, it helps to reach business goals and deliver better value to the consumer at the same time.”

The combined definition covers all the necessary parts of digital business transformation strategy one can find online-

  1. It includes the matter of business/enterprise technology solutions. (Not FOMO based technical integrations)
  2. Includes the matter of the existing work model & cultural change. (To be digital, the employees must think digital)
  3. And lastly, it includes the employees and consumers as well.

And that is the perfect definition of DX. Now let’s talk about how our experts at Reeshatech make a digital transformation process work.

Bonus Read: Wanna know how we use agile principles for digital transformation? If yes, then this is the read you must follow!

2. The Process Of Transformation

From the definition above, we know that there are three aspects of the digital transformation maturity model. These are-

  1. The technology
  2. The business culture
  3. The people

The process of transformation will also depend on these three aspects. So what does the process look like?-

Step 1: Beginning With A Purpose

Beginning with a clear purpose is the first step of complete transformation.

As Jay Ferro of Quikrete explained, “Digital transformation should begin with a problem statement, a clear opportunity, or an aspirational goal”. This way you can create a necessity within the employees. This sense of urgency drives up the speed of the transformation process.

Beginning with a purpose will help you to clearly explain to the employees what the aim is. Knowing the endgame, the people involved in the process will be more excited about the whole journey. And this enthusiasm will make them more willing to fit into the new digital style.

Starting the process only with business technology solutions in mind will be a waste of resources. So ensure that the process starts with a clear purpose, a definitive “WHY?”

Step 2: Determining The Scale

Not every organization is on the same level when it comes to its digital operations.

Maybe the competitor is light years ahead of you when it comes to the modern business landscape. On the other hand, maybe they are just beginning with their attempts at transforming the business. Either way, the second step will be to determine its transformational stage you’re on.

On this second step, many professional services leverage the 5 stage model of digital transformation by Tony Saldanha.

Source: inthebooks.800ceoread.com

The model displays 5 stages of the digital work-process in a company. When you determine which stage your organization belongs to from the beginning, it will result in better planning. For example, an organization that belongs to the foundational stage will need more than a plan. It will need a robust training curriculum and in-depth insight into consumer’s favorite digital trends.

Based on the stage, you will have to craft effective plans for business operations management. So, in this second step, analyze your business process and define the scale of effort that is required.

Bonus Read: The use of UX mental models can be a make or break deal for your business. Are you ready to optimize your UX approach?

Step 3: Choosing The Right Tech Enablers

This is the step that focuses on the technical aspect of the process. Choosing the right tech enablers depends on two things. The first being your purpose. And the second being the stage of transformation your company belongs to.

When thinking about what is digital transformation, many only think of the tech-approach. The tech-first approach is the reason for failure for many organizations. And that’s why whatever enterprise technology solutions you focus on during this stage should depend on these elements-

  1. The main purpose of the entire transformation effort.
  2. The stage of transformation you are aiming for.
  3. The technical trends that are popular within your industry and among the competitors.

These touchpoints will ensure that the innovative technology solutions provide real value to your business process.

Step 4: Focusing On The Cultural Change

Just having some business technology solutions is not going to be enough. You need to update the company culture to match the latest work process.

Streamlining the business process requires a level of cultural change within the company. This change includes an understanding of employee values, opinions, and expertise on the integrated solutions.

A lack of alignment can cause the entire process to fail in the technical integration stage. Employees who don’t understand the reason for this change will be reluctant to make any efforts.

Carey Oven, a partner with Deloitte Risk and Financial Advisory at Deloitte & Touche LLP puts it perfectly. According to her- the leaders must win the hearts of employees with tech initiatives. Otherwise, the effort will stall before it has any positive impact.

The people involved must be onboard with the digital transformation technology investments. Or, your efforts will fail before they can take a concrete shape.

Step 5: Optimizing The Complete Consumer Experience

Transformation efforts should also aim for a better customer experience. There’s no point in increasing functional efficiency if it fails to elevate the quality of the CX.

The positive impact of digital transformation on customer experience helps to scale the business. For this, you must break down the institutional data silos first. With the use of combined insight, you’ll get a better idea of what people are experiencing. Based on the consumer input, you will have a better chance of enhancing the CX through proper digital solutions. 

Bonus Read: Curious about improving consumer experience through web design? Why then, this read is all you need!

3. Are There Any Benefits Of Digital Transformation?

All the trials & tribulations do lead to some amazing benefits of digital transformation. Here’s a comprehensive list of all those perks for you.

a. Increasing The Accuracy Levels Of Insight Generation

Data collection and analysis is one of the fastest ways to grow your business. With digitization, it becomes easier for multiple departments to gather, sort, and store data. Enhanced data operation makes analytics & insight generation more accurate. With digitization, you can also break down the institutional data silos within the departments.

b. Breaking Down Of Departmental Barriers

The quality of teamwork improves with the use of the right kind of digital transformation maturity framework. It breaks down the data silos and helps different teams to partner up and work towards a collective goal. Additionally, it also speeds up the employee’s upskilling efforts and enhances communication between different teams.

c. Boosting The Sustainable Growth Of Your Business

Enhanced data analysis makes consumer insight creation easier. With digital transformation solutions for marketing & sales departments, you can use these insights and elevate the consumer experience.

Constantly keeping up with the changes in consumer attitude makes it easy to alter the digital strategy. The combination of digital transformation & customer experience improvement efforts is one of the major drivers of business growth. And that’s why proper integration of solutions can increase the quality of the CX.

Bonus Read: Great insight generation & streamlined research: Here’s how we completely revamped our client’s eCommerce platform without a problem!

d. Beginning Of A Lean-Agile Business Process

Proper transformation leads to better and more productive results. An agile process improves the output of the business method. This kind of process gives employees the freedom to experiment, innovate and enhance the overall consumer experience easily.

Is Your Business Ready For The Ultimate Switch To Digital?

The confusion relating to digital transformation’s nature causes plenty of businesses to fail at achieving what they need. The perfect combination of human thought and technology is what drives a company to be truly digital. So if you are wondering what is digital transformation, & exactly how to combine human intelligence and innovative technology solutions, let us know. Our in-house experts will answer all the questions you have.

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Digital Transformation In The Solar Industry: A Complete Overview https://www.unifiedinfotech.net/blog/digital-transformation-of-energy-sector-solar/ Tue, 09 Feb 2021 09:37:22 +0000 https://www.unifiedinfotec.wpenginepowered.com/blog/?p=13130 “We are star stuff harvesting sunlight.” – Carl Sagan From the very beginning, human beings have wondered about the sun. Despite being 147.21 million KM away from it, we have always been aware of its immense power. And that is why as soon as we had the necessary technology available, we began harnessing its power. […]

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“We are star stuff harvesting sunlight.” – Carl Sagan

From the very beginning, human beings have wondered about the sun. Despite being 147.21 million KM away from it, we have always been aware of its immense power. And that is why as soon as we had the necessary technology available, we began harnessing its power.

In the past decade, the solar industry has seen some remarkable changes. And a lot of these changes have been due to the fast-tracked digital transformation of the energy sector. However, it is the solar industry that is taking the lead in going digital.

But why is that?

Intrigued by this, our teams of DX experts conducted some in-depth research. Let’s see what they found, shall we?

1. Why is The Solar Industry Becoming The Major Adapter of DX trends?

Many reasons drive the transformation in the solar industry. However, our in-depth research has uncovered some exclusive factors that encourage this change.

digital transformation of the energy sector solar

If you are a part of this industry or thinking of becoming one, then read on. This list will help you understand what drives the rapid digital transformation in the solar energy industry.

a. The Need To Attract Investors

The invested amount in the solar industry reached a staggering 141 billion US dollars in 2019. Being a part of an industry that is growing at a CAGR of over 17% during 2020-2025 is not easy. And the only way to succeed is to keep up with the advancement of the digital age.

The fact is that effective digital transformation in solar energy utilities attracts more investors. And that’s why everyone in the industry is focusing on digitizing their services. And this is a perfect solution if your want to improve and scale your business with proper investment.

Related Read: Our Agile Values & How We Use Them For Your Digital Transformation: Here’s All You Need To Know

b. Global Smart Initiatives Calls For Better Power Distribution

Many countries across the globe are testing smart home initiatives and taking it up a notch to smart cities. And this is causing a rise in the need for eco-friendly energy solutions. And the solar industry is gearing up to fulfill this rising demand.

Entrepreneurs are putting more digital transformation efforts into their business to leverage this new chance. Adjusting the solar power services with smart technology will help them to become part of this advanced market. This smart power consumption trend is one of the main factors boosting digital transformation in the solar industry.

c. Meeting High Demands Efficiently

The sun might be the source of the purest energy in the world. But harnessing this energy is still hampered by legacy infrastructures and technology. This is why industry experts are concerned with the digital transformation needs of the solar energy sector.

With the advanced solutions, the industry is striving to keep up with the high demand for solar energy. Technology such as AI, IoT & blockchain, is helping to reduce operations cost and elevate the current state of the industry. The rising demand and the need for catch up are driving this rapid transformation process.

d. Need For Proper Data Management Process

The solar industry is evolving fast. And as the industry expands, its data management needs are also growing rapidly.

Entrepreneurs are pushing for advanced digital transformation strategies because of the need for improved data management. Through the use of various hardware and software initiatives, organizations are gathering relevant data. This data is later sorted and analyzed to generate insight that helps the organization to grow.

2. DX Trends In The Solar Industry You Need To Know About

There are many drivers of digital transformation in the power sector. These trends are speeding up the industry’s growth and helping to meet the demand for eco-friendly energy around the world.

If you are wondering what trends YOU must know about to advance in this industry, then here’s a list. It contains all the major digital trends that are changing the solar industry for the better.

a. AI Changing The Solar Industry Diversely

The far-reaching nature of AI makes it one of the biggest drivers of successful digital transformation in the solar industry. The use of AI solutions in the business process are diverse, but here are some of the most popular ones-

digital transformation of the energy sector

i. Predictive & Automated Maintenance

For a solar power company, the chances of success depend on their on-field equipment. The equipment needs good maintenance to work well. And this is where AI/ML comes in.

With automated insight, it is easy to catch problematic issues fast. An AI-based advanced digital transformation plan helps to predict failures and technical issues. The prediction based feature also helps to automate and regulate the necessary responses.

This ability to predict and solve problems makes it easy for the company to remove any bottlenecks and improve equipment maintenance. So if you are looking to automate the energy harvesting process for your organization, take a look into AI solutions.

ii. Smart Energy Storage

Sustainable energy sources can be unstable. The seasonal effect on the collection and supply of solar energy causes some serious issues when the energy demand is high. And simple storage solutions are not enough to handle a crisis this big.

And that’s why AI is an ideal solution for the digital transformation of solar energy management and automation. The use of automated software makes storing and supplying energy easy. This increases the efficiency of your business operation and helps to keep up with the high demands.

iii. Easy Market Expansion

AI makes it easy for the industry players to grow their services. The diverse use of synthetic intelligence helps entrepreneurs to invent and reinvent the existing solutions. With advanced analytic and predictive benefits, you can optimize the digital transformation roadmap and provide better solutions to your audience.

With the use of AI, expanding the market reach is a much smoother process than before. And that’s why industry leaders are constantly trying to integrate it within their business process.

Also Read: Big Data & AI: This Is What You Need To Know Before You Integrate It Within Your System

b. Blockchain Impact On Solar

At this point, we are all familiar with the concept of distributed/decentralized database, a.k.a blockchain. Popular for its bitcoin application, blockchain is now changing the solar industry as well.

Until now, there have been two breakthroughs in the use of blockchain in the solar industry. The first one being easy P2P trading of energy. And the second one being the reduction of fraud in the corporate trading of solar energy. Let’s look at these in details-

i. Peer To Peer Trading Of Energy

One of the significant breakthroughs is blockchain’s use for P2P power trading. And the blockchain experiment, funded by the Australian government proved this. With this process, homeowners were able to sell the leftover energy produced from the domestic solar fixtures in a localized manner. They were able to set their price and trade at will.

digital transformation of the energy sector solar

Despite the negative sides, such as irregular prices set by individuals, this method has proven to be worthy. With this digital transformation method, individuals can now settle their funds faster. Earlier they would have to wait a certain period of time for their electricity bill and feed in traffics to settle. Now with blockchain, that process can be done almost instantly.

Additionally, the ability to release tokenized funds upon meeting specific terms is another great benefit of this technology. The use of blockchain will help you to remove transactional friction easily for the solar organization. So don’t forget to pay attention to blockchain benefits when planning a transformation for your organization.

ii. Efficient Validation & Certification

Corporate accountability is pushing companies to be more eco-friendly. As a result, more business leaders are trying to implement solar solutions in the business process. However, the use of clean electricity does not always mean eco-friendly. And that’s why solar companies are using blockchain certification for every unit of energy they sell.

With the use of blockchain, solar power suppliers and corporates are building a transparent business relationship. Solar companies are using blockchain to provide a smart contract with every unit of power a big corporate buys. This way buyers can validate the certificate of origin. This use of blockchain in the solar digital transformation will help you fulfill the business objectives of going green.

c. IoT Taking Solar To The Next Level

Unlike the traditional energy sector, the solar industry needs to use remote methods to generate energy. Most of their main pieces of equipment are usually on the field, facing the best and worst of nature. However, the IoT applications in the solar energy sector make equipment maintenance a lot easier.

The positive impact of IoT on the energy sector also includes reducing the complexity related to power grids. The cloud-based data gathering process helps to monitor various on-field gears in real-time. You can access the data from a centralized control panel easily, and take necessary actions. The IoT collected data can also be used for advanced analysis and preservation.

Read Also: Confused about different enterprise software development trends? Here’s a complete list of trends for you to choose from!

d. Advanced Software Solutions Powering Up The Industry

The solar industry may have a lead on the transformation efforts compared to other energy sectors. But it is nowhere near completing that journey.

The legacy operation & management systems that are still in place for many organizations are hindering growth. Any of the advanced trends described above cannot function within the old framework. And that’s why industry leaders are partnering up with software development companies to profit from the advanced software trends.

The advanced solutions are created to improve business processes. This way organizations can perform real-time monitoring of their equipment, gather data from diverse sources, and deploy necessary actions. Additionally, the centralized nature of the software also makes it better for improving in-house teamwork.

Lastly, the diverse data management process is streamlined with a centralized custom software approach. Besides better security, it also makes the use of big data and AI analytics in energy and utilities digital transformation easier.

e. Branding & Website Design Evolution

Over the past years, consumer engagement has changed. And to cope with the rising demands, solar organizations must tap into the world of advanced development & design technologies.

Proper website design & development is a crucial part of the digital transformation journey. It helps you to reach a diverse range of consumers out there. This enhanced reach will also help the business scale and increase the ROI.

Additionally, having a good website is crucial to connect to the audience. This way, you have a chance to educate the people out there about solar energy and its possibilities. From both a corporate and social perspective, it makes sense if you focus on the branding and web development process as well.

Bonus Read: Read on to discover the secrets of the design sprint, and how we do it, the Unified way! 

3. How We Transformed Our Client’s Solar Energy Website: A Case Study!

The solar industry has come far in terms of being digital. So here’s an example of how we helped one of our clients with their digital transformation efforts during COVID-19.

Our client wanted their website to reflect the latest technology they use to serve the clients. And that’s why they wanted the digital product transformation process to include the latest technology available in the market.

When our experienced team was approached with these requirements, they knew exactly what to do. Our solutions were tailored to fit our clients and fulfill the challenges the project presented us with. Take a look at their website.

Here’s a brief look at all the challenges and the solutions we deployed to solve them:

Challenges

Solutions

The older website was not able to reach a wide range of audiences.Through responsive design and development, we ensure their website was accessible from every device.
The presence of high-value competitors made it hard for our client’s to make their spot in the market.We followed the latest design & development trends. This ensured that the website can compete with market rivals easily.
Managing content and updating it regularly was not easy.With CMS, we created a backend panel that makes website content management easy.
The website was suffering from hard to understand niche market-related content.We crafted a content strategy that is easy for the users to understand.

Our Final Take On The Project

With an Agile sprint method, our design and development teams began the process of transforming the website. The goal was to create a platform showcasing the digital efforts of our clients. Besides that, the website also needed to display the diverse range of services provided.

Solar Is Going Digital At The Speed Of Light, And This Is The Time For You To Act!

Keeping up with the digital transformation trends in the Solar energy industry is tricky. The landscape is experiencing lightning-fast changes, and you need expert help to keep up with that. So if you feel the need for assistance, let us know! Our in-house teams of experts are always ready to help.

digital transformation of the energy sector

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How Reeshatech Turns Digital Transformation Agile https://www.unifiedinfotech.net/blog/agile-digital-transformation-consulting/ Fri, 08 Jan 2021 17:29:45 +0000 https://www.unifiedinfotec.wpenginepowered.com/blog/?p=13087 You know what digital transformation is! But have you considered being Agile during the transformation efforts? The right kind of digital transformation strategy helps global industries survive, sure. But sadly, very few look beyond the digital aspect of it. It is not just a matter of integrating technology solutions in the business. There’s more to […]

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You know what digital transformation is! But have you considered being Agile during the transformation efforts?

The right kind of digital transformation strategy helps global industries survive, sure. But sadly, very few look beyond the digital aspect of it. It is not just a matter of integrating technology solutions in the business. There’s more to it than what meets the eye.

And for this more aspect, you need the assistance of the Agile method.

Focusing On A Singular Digital Aspect Might Be A Mistake

What is digital transformation?

The basic idea is all about the adoption of digital technology to remodel the old business process. There are many reasons why business owners think it is important for the business. Some of these are- enhancing the consumer experience, reaching business goals, and beating rivals easily.

It is important to embrace and make use of new technologies to improve the business process. But it is still not the make or break aspect of such efforts. Going digital means creating a business process that delivers value to the clients. It should also help the business to keep on growing exponentially. However, focusing on only the technological aspect of digital transformation trends is not the way to do it. And this is where agile methodology comes in.

Did you know? In 2014, Ford attempted their hand at digital transformation with Ford Smart Mobility, a new business segment. However, the attempt soon failed because the transformation was treated merely as a separate new venture. But they should have reinvented their entire business process.

Agile Methodology & Digital Transformation Consulting: A Perfect Match?

The traditional digital transformation strategy is not enough to keep up with the evolving digital panorama. With the legacy transformation, you’ll be stuck in a static one department at a time process. And when you finish, it will be time to update the solutions altogether, again.

To leverage all the benefits of new technology, you need a flexible and all-encompassing plan. And with a flexible plan, you’d be able to keep up with the following-

  1. Market competitors
  2. Changing demands of target demographics
  3. Altering business needs

Keeping up closely with these three elements will ensure that all your business decisions have the right impact. And to keep up with such multiple aspects, you need the agile approach.

The four principles of agile have already proven to be helpful in business process transformation. Whether it is utilizing new digital transformation trends or ensuring the flexibility of digital solutions, agile helps businesses in the long run.

Read Also: A special read for you! Peak into the enterprise software development market, and take note of the newest trends that will reign in 2021!

How We Turn Digital Transformation Agile?

Agile helps us to soften the rigidity of legacy transformation models. It also ensures the longevity of the solutions in supporting any business venture of our clients.

But how do the principles of agile help with forming the digital transformation roadmap? Here’s how we apply the four principles of agile and enhance the transformation experience for our clients.

Principle 1: Transformation Based On Necessity, Not On FOMO

The first agile principle demands that we pay more attention to the people & interactions rather than tools & processes.

This principle puts importance on the team members involved in the process. Rather than focusing on tools and methods, we rely more on individual expertise to form the digital transformation strategy for our clients

Surprisingly, even now, many digital transformation endeavors are taken up due to Fear Of Missing Out. Young entrepreneurs are continuously pestered with buzzwords such as IoT, AR/VR, Cloud computing, etc. To stay ahead of the curve, business owners often integrate these solutions without thinking twice. However, such spur-of-the-moment decisions can cause further problems in the future.

The combination of digital transformation and agile ensures that the process beings value to our clients. Our initial discovery & research focuses on what kind of results the people involved in the process are looking for. Rather than get distracted by buzzwords, we concentrate on empowering our clients with a sensible plan.

Expert speaks: Digital transformation is not a simple integration of digital solutions, but changing your business to meet the new world business expectations & goals. So before undertaking such a process, make sure you have some serious goals set and ready to be fulfilled.

Principle 2: Enabling Hands-On Transformation That Helps To Achieve Results

Earlier, the focus of any development process was on creating thorough documents. But with agile, this focus shifted more towards continuous delivery of working solutions.

Agile focuses on faster development and making changes based on client reviews. With this, the developers can create market-ready digital solutions in a lesser amount of time.

Similarly, the use of the agile principle helps our digital transformation strategy to achieve goals faster. Rather than holding meetings after meetings, we begin with a basic understanding of the business requirements and the expectations of the end-users. Then as we progress, we make the changes based on hands-on reviews.

Our goal is to improve business methods with transformation efforts as efficiently as possible. And that is why we don’t base our process on assumptions. We aim for a more educated, review-based system, making changes according to client opinion after each development sprint.

Principle 3: Collaboration Methods For Better Tech Integrations

Successful transformation is not just about technical integrations. It is also about creating an organic link between our expert teams and clients.

To sustain the entire process and ensure the right results, we aim for an open and harmonious relationship with our clients. This helps us to understand their needs in-depth and search for growth possibilities. And for this, we use the latest communication tools, staying in touch with our clients constantly.

digital transformation consulting and tools

Our digital transformation consulting services are aimed to help entrepreneurs every step of the journey. With our expert teams, new business owners can digitize the business without any hassle. Additionally, our transparent and collaborative approach empowers our clients to succeed in their market effortlessly.

Our implementation of agile values within the digital transformation roadmap makes it possible to keep in touch with our clients and get their reviews on each sprint instantly. This way, we can implement the latest reviews on the next sprints to ensure the development process for their digital solution stays on track.

Read Also: Curious about how we make use of Agile in actual development? Here’s your sneak peek into our development process for better understanding!

Principle 4: Responding To Changes With A Fluid Transformation Plan

Sometimes flexibility is needed to make a set of plans more effective. And that’s why we use the fourth principle of agile, which is- “responding to change over following a plan”. Here are some positive impacts of the application of this principle.

1. Making Changes Becomes Faster & Easier

Digital transformation is not a monolithic occurrence. It is a continuous process that uses technical solutions to achieve business goals. This is why we need to pay close attention to the evolving tech scenario and make changes to the plan effectively.

digital transformation consulting strategy

The combination of digital transformation and agile helps us to focus on new changes within the plan rather than follow the old and strict rules and documentations.

2. Scaling With The Business Growth

Businesses tend to grow and change requirements more often than you think. Such new variations usually happen based on trends, altered customer behavior, and business growth. However, to accommodate such changes, a modified digital transformation strategy is necessary.

Additionally, the existing digital solutions need to be flexible enough to adapt to the times. In such a scenario, the agile approach helps us to create solutions that scale with the business as it grows.

3. Pivoting Made Easy

Lastly, beginning with a set plan is good, but it also needs to be flexible. Unforeseeable changes happen all the time during the R&D process, and a flexible plan can help with that. The fourth agile principle helps us to create a flexible plan that accommodates any sudden changes at any time.

And that’s how the four agile principles help us to digitally modify our client’s business. Now, before finishing off, let’s look at some major reasons why we choose this approach.

Read Also: Wanna see an example of our work? Well, why not check out this complete view of how we transformed our client’s eCommerce platform & helped achieve unmatched success!

Why We Like Going Agile For Your Digital Transformation Needs?

Due to many benefits, agile has broken its bounds of the IT industry. The use of agile in a digital transformation strategy helps focus on the solutions of real issues businesses face. This combination has a grounding effect on the otherwise lofty concept of hyper-business-automation.

Let us tell you about some major reasons why we prefer this approach when remodeling your business digitally.

Keeping Everyone Motivated

Our agile digital transformation roadmap puts the people involved in the project first. This empowers them to fulfill tasks with increased motivation. Additionally, this approach leans a lot on the personal and collaborative expertise of the team. This makes members feel responsible beyond the set tasks and keeps both the team and clients motivated to do the very best.

Did You Know? The majority of digital transformation attempts fail because of a DIY mentality. To really make the process a complete success, make sure you collaborate with proper experts who can bring added value to the transformation attempt and help you achieve all your goals.

Delivering Value Continuously

Traditional transformation efforts yield results over a longer period. However, those results can be ineffective sometimes. But our agile approach delivers continuous value that always measures up to the expectations.

We apply the agile mindset while creating a digital transformation strategy as well as the design and development solutions. The shorter sprints enable us to integrate new designs and features quickly. The faster the integration happens, the faster we can send it in for client review. The speedy process ensures that our clients can keep up with the changing digital world at all times.

Read Also: Wondering how to revamp your brand to stand out in the digital sphere? This read might answer all your questions!

Improving Your Chance of Success

Regular & open collaboration helps to create a strong cross-organizational relationship. And such a relationship makes it possible to ensure continuous improvements, despite any difficulties.

The collaboration improves the existing knowledge on digital transformation trends for everyone. It lets them gather knowledge and implement it within the process. This way, the transformation efforts can keep up with the changing market trends effortlessly.

Eliminating The Risk Factors

For all its benefits, such transformation efforts are not without any risks. Multiple factors put the success of business conversion stages in danger. However, the use of agile makes it possible to remove the risk factors.

Our collaborative process and short sprints make it impossible for any mistakes to slip by. Additionally, the speed and efficiency make the whole process a lot more affordable. This is how an agile digital transformation strategy can make that transformation journey smooth & risk-free.

Unlocking The Secrets Of Digital Transformation Success: Our Agile Way!

Taking that first step towards the journey that is digital transformation seems daunting. But with proper agile digital transformation consulting it should become easier. To get the best results from this implementation is a little tricky though. You need to understand the true meanings of the Agile principles. And only then you’ll be able to reach the set goals. But if you are stuck, our in-house experts are always here to help.

Curious about how your business can transform digitally with agile support? Reach out to us and get started on the transformation journey.

digital transformation consulting

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It’s Time to Rethink Healthcare Application – A New Necessity for 2020 & Beyond https://www.unifiedinfotech.net/blog/healthcare-application-development/ Wed, 16 Sep 2020 10:06:21 +0000 https://www.unifiedinfotec.wpenginepowered.com/blog/?p=12919 We are stuck in a whirlwind of pandemic, and it is now downright impossible to get non-COVID related medical consultation. Or is it? Well, we are not able to go to the doctor’s anymore, that much is obvious! But the path to consultations and suggestions is not completely closed. The new models of medical apps […]

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We are stuck in a whirlwind of pandemic, and it is now downright impossible to get non-COVID related medical consultation.

Or is it?

Well, we are not able to go to the doctor’s anymore, that much is obvious! But the path to consultations and suggestions is not completely closed. The new models of medical apps like Practo are making it incredibly easy to connect with doctors on the go and access the much-needed consultations.

These applications are gaining popularity fast. So in case you were looking to make an app, why not a look into this market?

As for development, don’t worry! We are going to explain all about how a doctor on-demand apps are developed and designed. Just stick with us during the discussion.

So, are you ready? Let’s go!

1. The Initial Market Diagnosis: A Data Collection Process

What demographic should we concentrate on?

What kind of experience do the users want from a medical appointment app?

Why are the competitors succeeding? Or failing?

Starting the development without knowing these details is like taking medicine without a diagnosis. Both are harmful. And that’s why rather than being blissfully ignorant, we like to start the whole operation with a thorough discovery process. This helps to clarify all the doubts, and questions about the idea and creates a comprehensive picture for us to work with.

healthcare application development

Here is a list of things that needs to be done during this first stage-

  1. Sit down with the client to talk about the application idea.
  2. Administer in-depth market analysis.
  3. Do conclusive contender research and create reports on their basic strategies.

With this information, it’s time to move forward with the rest of the process. However, we have already conducted a little bit of market research on the doctor on-demand app. So why not take a look into that?

Bonus Read: Speaking of market, have you checked out the new eCommerce trends of 2020? If not, then do it right now!

mHealth Market In Brief: A Market Of Success

Health consultation apps were already on the rise, but now thanks to the pandemic, it is booming. Here are some fresh statistics to show how beneficial the doctor on-demand app is going to be in such a landscape.

The tele-medicine sector is gaining popularity because of the pandemic and the social distancing practice applied to prevent it. In fact, even medical professionals are preferring these apps where patients can talk to a doctor online.

1. According to research, the global healthcare market is expected to reach a CAGR of 26.30% and a valuation of USD 3,28,887.8 million by 2025. And with this, the popularity of medical consultation software is on the rise.

healthcare application development stats
Source: www.marketresearchfuture.com

2. Around 80%  of users have admitted that even in the post-pandemic time they would like to keep using the doctor appointment booking app. In fact, more people are now comfortable with virtual and at-home consultation and diagnostics.

healthcare application development stats
Source: www2.deloitte.com

The research clearly displays that doctor on-demand apps are not just efficient, but a necessity at this point. And the next step to develop such a necessary web application is the planning bit. So let’s get started on that!

2. A Good Plan Keeps Development Issues Away!

The information gathered in the previous stage is applied here.

This is the stage where we make a step by step plan to turn the online doctor visit idea into a reality. The main aim here is to get all the documentation in order so that the development stage goes smoothly.

healthcare application development process we follow

The detailed plan serves to streamline the process, mitigating the challenges and issues before it even arises.

The documentations created at this stage helps the developers across the Top New York App Development Agencies by offering them much-needed assistance during the entire online doctor booking app development process.

Not to mention, it is also the step where the application  features are determined. However, let’s save that discussion for a later part of this blog. For now, let’s jump to the design process.

3. Design: A Matter Of Healing Aesthetic

Let’s sit down for a moment first.

healthcare application design for web application
We designed a medical consultation application

In case you approach any of the Top New York Digital Agencies offering app development and designing, they will tell you that the process for doctor appointment app design is crucial. This is because it is the literal visualization process for the application. And when it comes to designing for an app like doctor on demand there are a few things to keep in mind-

A. The Target Demographic

According to sources, the number of senior health app users is increasing. And that’s why when designing and developing a health app that will be widely used among senior and elderly users, there are a few things we like to keep in mind.

i. For elders and users with eye problems, the design elements need to be big, easy to see, and read. A small design only hinders engagement levels and ultimately drives the users away.

Pro tip: Add a feature that lets the users optimize the UI element size. That’ll make it easy for them to personalize the experience.

ii. Make sure that it is easy to complete actions on the screen. Keep an appropriate distance between diverse design elements such as buttons, images, and texts so that it is easy to consume the content as well as execute any actions on the screen.

healthcare application development for mobile app
UI for healthcare mobile app at Reeshatech

iii. For healthcare app development & design, it is important to keep the focus on key functionalities. Sure the web applications may benefit from social media integration, but we believe that it is better to keep the feature list simple and straightforward.

iv. It is essential for the sake of elderly users to keep the navigation on the app simple, straightforward, intuitive, and easy to learn.

healthcare application development for mobile app
UI design by Reeshatech

vi. Adding tutorials at the beginning will make connecting and chatting with a doctor easier. This way users can learn the basic use of the application and then explore different features.

Pro Tip: App coaching doesn’t have to be a one-time thing. Enabling users to access the guide at any time will enhance the experience even more.

Virtual doctor software such as the one we are talking about has a large user base that includes individuals from all demographics. And that’s why we like to keep the interface all-inclusive when designing the app.

B. Accessibility Should Be The Main Aim

Speaking of all-inclusive, let’s talk about accessibility!

Considering the fact that smartphones make up half of the internet traffic, web app approachability is not an additional thought anymore, it is an indispensable policy. Nations all across the world are accepting this fact and creating approachability laws that make it important for designs to be useful for all kinds of individuals. And it will be a wise choice to obey these laws during the healthcare application development & design process.

healthcare web application screen UI

Following the design customs as illustrated is required to make the application all-inclusive and helpful to the users. It is also vital in creating a valuable experience on the app.

Read Also: Unveil the secrets of Usability and enhance your app experience right now

C. Design For Simplicity & Sustainability

A medical appointment app that links doctors and patients in times of need has to focus on only one thing- how to make the manner of connecting easier.

And that’s why all the design components need to contribute to this factor. The best apps for doctor appointments make use of simple interface design to help the parties connect and talk easily, without adding complications.

A Bonus Success Story: How We Built Australia’s Largest Doctor-On-Demand App

Since we are speaking about building a doctor on demand app, here is a bonus sneak peek at one of the outsourced software projects we worked on.

Our client was looking for a marketplace platform where a doctor’s conference could be accessed on-demand, at any time.

Conducting all the research, we took notice of the main hurdles as well as the main objective of the project which helped during the later stages of the entire project. 

Main Objectives

  1. Create a web facing administrator console for our client.
  2. On-demand SaaS mobile and web application for clinics.
  3. A doctor on-demand application for doctors and other nurses/users to speak seamlessly.

Challenges & Our Solutions

The project came with unique challenges, and they demanded to be addressed with the integration of equally unique solutions-

ChallengesOur Solutions
Implementing a real-time intermediary feature linking doctors and patients.Video conferencing to make conversation easier.
Making the whole practice easy and secure enough for all individuals involved.Integrating a smooth UX and utilization of business automation along with intelligent technologies.
Dynamic compilation and classification of patient’s medicinal reports.Creating a secure folder/patient data library system to boost report organization and findability.

Our Final Take On The Project

During the entire process, our focus was mainly on two aspects of the program, efficient interface and security.

With a systematic approach, we first set out to conceive user personas for all the individuals involved and crafted connected wireframes, eventually leading to the making of an interface that caters to individual users.

The system facilitates cloud storage, which means all the patient data is stored in a remote server securely. Added to this the accessibility setting only permits the right parties with the right credentials to access and use these data.

The end result was an efficient application that ensured good experience as well as convenient access to doctor on-demand.

4. The Features In Consideration

The app is just another idea, and the feature list is what makes it a reality. For a functional and robust app, it needs unique features. Based on collected data, we have compiled a short list of features for such an app that enables individuals to connect and talk to a doctor online.

A Personal Profile Creation

Almost every app needs this feature. With this, the users can sign up for the service, create a profile, and personalize the experience on the online doctor booking app. This feature enables users to make the application usage secure and save crucial data from the intruders.

Convenient Search

This feature enables the users to search for physicians on the doctor appointment online app  The search and filter feature helps to find the right doctors based on factors such as experience, location, etc.

tracking sharing location screen

In-app messaging and video chat

This is a necessary feature that turns the entire app from a basic healthcare application to a doctor on-demand app. In-app messaging keeps the doctor and the patient connected in real-time scenarios. It is easier, and an efficient manner to reach the doctor for a quick question anytime, anywhere.

Instant messaging and video chat

The video- call feature takes connectivity to the next level. With this, the patients can talk to a doctor online and get a diagnosis despite having to obey the rigorous rules of social distancing in these awful times.

Pro tip: It is desirable to launch an app packed full of features maybe, but at the same time it can raise lots of complications. So go for an MVP approach.

Medical Notifications

Since it is an app to make doctor appointments, having this feature is necessary. With this, both the users and the doctors can stay informed and notified about the appointments, vaccination dates, and many other crucial information.

Integrated Payments

With an integrated payment option, the users would be able to pay for the online consultation right from the app. This will streamline the experience on the app even more.

SOS For Emergency

The unfortunate thing about medical emergencies is that it can appear at any moment. And that’s why during telehealth application development, developers need to integrate location tracking and SOS features in it.

With location tracking the app can keep a track of the user’s location and share that with designated people in case any emergency occurs and the user happens to be all alone. Add emergency response features to that, and the user would be able to summon medical help with just one tap of the fingers.

Document Scanning And Sharing On The Go

Test reports, prescriptions, and bills are an essential part of the experience. That is why it only makes sense that the app has a feature that assists in managing all these documents. With this feature, it will be easier to manage and share the documents during online doctor visits.

With this, it is even simpler to share documents such as prescription and test reports the users chat with a doctor. It enhances the app, making the stressful process of medical conferences convenient.

Read Also: You can stop your search for the perfect healthcare app development guide, cause we have it right here!

5. Developing A Healthy App – The Tech Stack Needed

After design comes healthcare application development. This is the step where the health and strength of the web application are going to be determined. And for that, it needs the perfect technology integration based on various requirements.

The basic tech stack or necessary tech stack is what makes the app. Below we have illustrated the basic tech stack used by the best of all healthcare app development company in the USA.

techstack table

However, just basic is not our thing. So our in-house experts have some bonus information on specific technological requirements, and we are sharing them right here.

Confidential Expert Opinion: Only For You

Using basic tech stack is alright, but it is also important to know how to make a medical app even better. Here are some bonus points to enhance the app.

i. Chatbots For Better Service

Chatbots are everywhere! So it only makes sense to integrate it within the app. Whether it is for a quick chat with a robot doctor, or for some issue with the app, interactive bots can be really amazing to improve the experience. And the fun part, there’s no need to make a chatbot from scratch! Services like Amazon Lex offer seamless ways to integrate this functions on the web app without any issues.

Read Also: Indulge yourself in the secrets of voice search and its relationship to UX practices

ii. The All Inclusive Assistive Tech

It is the other side of accessibility. Such technical features are created and implemented to build easy to use apps for users with accessibility issues. In fact, there are two different types of handy features that can make the app even more accessible.

iii. Screen Reader Feature

Screen reader feature is necessary for those who have low vision. For those, healthcare app developers can utilize TTS services that apply deep learning methods to turn the content on the screen into voice over. This way users with visibility issues can enjoy the web application without any problems.

iv. Voice Navigation

Voice navigation is a popular feature these days. With this feature, users with mobility/motor issues can navigate and utilize the app. Amazon skills kit makes it super easy to integrate voice processes on the medical consultation software and increase the accessibility of the app.

6. Bonus Technologies For Healthcare Application Development To Pay Attention To

There are some bonus technologies that the medical appointment app needs to enhance the app experience and stand out as a unique entity in the market. And our in-house expert highlights some important ones among them-

i. Taking Consultation One Step Further With AR/VR

Augmented and virtual reality in the telehealth sector has created quite a stir, and it is not a surprise that these are the top bonus techs to be considered for your app. This combination will streamline the entire virtual consultation as well as make the app stand out in a saturated market. By projecting digital information on the real-world layout, this will improve the quality of medical consultation on the app.

ii. Decentralized Healthcare With Blockchain

Blockchain can be a major solution for data policy problems for healthcare app development. This will bring security, scalability, and speed to the entire data processing and sharing operation. So during development make sure to pay close attention to any blockchain opening on the application.

iii. Personalized Consultation With AI/ML

AI/ML can create a personalized experience on the virtual doctor software. It introduces an environment of predictive consultation, where the users don’t even have to talk to a doctor. Users can simply get suggestions from AI-based consultation features on the app that analyzes the symptoms and dispenses a number of diagnoses.

6. Test & Maintenance: Two Extra Steps Towards A Perfect App

Healthcare application development is not the last stop on this journey.  We always go two extra steps with you to really make the app absolutely perfect. What are those two extra steps? Well, they are testing and maintenance.

Here’s how we implement it within the operation-

Testing For Quality Check

Evaluating the doctor appointment app prior to launch is a crucial step in determining the quality and strength. Skipping this will cause numerous problems in the future, for both the users and the app owners.

Keeping all these aspects in mind, an online doctor booking app needs to be put through rigorous tests to see if it can stand up to the market standards. Here are some examples of tests that the app needs to go through prior to entering the market-

Regression Testing

The first iteration of the app is rarely the final iteration. There will be lots of changes before the doctor on-demand app reaches that final release stage. And to ensure that regardless of the new changes the app runs smoothly, we conduct retrogression tests. This makes sure that after every update, the previous code runs smoothly without any failures.

Automation Testing

To create a quality app, the testing stage needs to be as detailed as possible. And that’s why to make the online doctor visit app useful, this test becomes a natural part of the process. Automated evaluation is a time and money-saving test process removing human error in the development and testing.

Load & Stress Testing

Every app has a breaking point, and it is better to find out about it beforehand. And this is where the importance of these tests increases. In brief, these tests examine the behavior and strength of the application under real-life pressure.

With these tests, the online doctor booking application is put under the kind of real-life stress it is supposed to bear, and then some more. This determines how strong the application is and how much it needs to improve. Conducting these tests will ensure that the mobile and web app can run in any condition.

Going One Step Further With Maintenance

Development is not the end of the road.

The perfect performance of the app is ensured with proper maintenance. With this process we keep up with the various app demands, editing and updating it, and ensuring the absolute security of the database no matter what.

The maintenance process is not just about keeping the doctor appointment app running smoothly. Throughout the process, it is our aim to scale and improve upon the basic app. It is also essential to keep the various licenses in check and renew them once terminated. If development is important to turn an app into a reality, then maintenance is important to keep the app standing and improve on it.

7. Before We Move To Healthcare Application Development: A Serious Consideration!

Let’s address the matter of security before moving to doctor on-demand app development.

The matter of security on a doctor on-demand app is unavoidable. An app that streamlines contact between patient and physician is bound to contain some protected health information (PHI), and to ensure the security of all that data, there are a few security guidelines one needs to follow. These security guidelines go something like this-

A. Legal Compliance

Separate countries have diverse legal demands that need to be fulfilled for healthcare data protection. So depending on the target country and market, the healthcare app development process needs to comply with the data preservation laws and conditions. Here is a list of the three most familiar healthcare data protection regulations around the globe.

  1. HIPPA compliance (USA)
  2. Personal information protection and documents act (Canada)
  3. General data protection regulation (Europe)

Since we are talking about apps like ZocDoc here, it is crucial that the app follows the legal guidelines of the market it is going to deal with.

check our portfolio

B. Knowing The Attack Types

Next comes comprehending the cybersecurity menaces. There are plenty of ways that the integrity of doctor appointment app security can be compromised. That’s why it is crucial to understand the various threats that can plague the application

Here is a basic list of safety threats on a doctor on-demand application-

i. Malware And Phishing Attacks

This is the most popular kind of security issue that plagues different kinds of software, especially healthcare. Hackers inject malicious scripts into the code and seek to steal the high-value patient data through hijacked login credentials. That is why it is crucial to integrate proper security strategies within the doctor appointment app development process to prevent such issues.

ii. The Use Of Unprotected Mobile Devices On The Client End

Users are going to access the app from various personal devices to chat with a doctor. Some will be protected, while some will be unprotected. In this case, it is going to be difficult to provide 360-degree security without failing.

One of the solutions that can be considered is creating a zero-footprint app. In such apps to book doctors appointments, no data is stored on the patient device. Rather every instance the users access the data, it is connected to a secure server. This way the threat of unguarded devices can be alleviated without any issues.

iii. The Use Of Connected IoMT With The App

The use of IoMT is increasing. Patients, physicians, hospitals, and clinics, all parties are using healthcare apps with related machinery. This does raise the efficacy of providing quick and easy treatment, but at the same time presents certain risk factors.

IoT devices do not have integrated protection measures. The cloud-connected tools are vulnerable to diverse threats. And that’s why it is a safe bet to set up a contextual defense layer during hospital app development. This will isolate the IoMT devices on its own network and can be monitored closely to protect the app and data from any breaches.

C. Paying Attention To Industry Best Practices for Healthcare Application Development

Several entities in the trade offer defense guidelines for the medical appointment app. WEDI is one of those establishments that contribute broad knowledge on various security and user protection subjects that can be integrated during development.

Following these data preservation best methods is paramount for the success of the app. So prior to development, talk to a doctor on-demand app development partner and integrate the best security practices.

And That’s The Way We Do It!

As we said, the process is not easy. But with our in-house design and tech experts, we can streamline this process without any issues. The development of a doctor on demand app is not new, but considering the recent scenario, it is going to become even more popular. So before the market becomes too crowded, contact us, and get started on your dream doctor’s consultation application.

The post It’s Time to Rethink Healthcare Application – A New Necessity for 2020 & Beyond appeared first on Reeshatech.

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How We Digitally Transform Your Business For 2020 & Beyond https://www.unifiedinfotech.net/blog/digital-transformation-strategy/ Wed, 24 Jun 2020 16:25:03 +0000 https://www.unifiedinfotec.wpenginepowered.com/blog/?p=12618 “Change is the only constant” – Heraclitus’ words couldn’t have been more true than that in the case of the digital world. Live proof of this is Digital Transformation. Thanks to the rapidly evolving digital technologies, relevant updates to business are a necessity considering that all trades are looking ahead to set their foothold in […]

The post How We Digitally Transform Your Business For 2020 & Beyond appeared first on Reeshatech.

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“Change is the only constant” – Heraclitus’ words couldn’t have been more true than that in the case of the digital world. Live proof of this is Digital Transformation. Thanks to the rapidly evolving digital technologies, relevant updates to business are a necessity considering that all trades are looking ahead to set their foothold in the digital world.

With the targeted audience for all genres of trade leaning heavily towards the internet, this is an important move. Then again, the creation of a digital presence does not end the tale, it is but the beginning of it.

Business owners need to implement such alterations at a regular interval. That is what the basics of digital transformation comprise of. As for the rest of how, when, why, where, what is digital transformation strategy- take a look!

Presenting “Digital Transformation Strategy 2020”

The pace of digital transformation varies vastly considering that it skyrockets at times, and at other times, merely, molasses. The direction of the trend-vectors is also unpredictable. However, it is here that various companies falter – they fail to understand this movement of the trends for digital transformation. For the ones who do, here are a few numbers showcasing some of some businesses –

  • 70% of brands have already banked on a digital transformation strategy or are working on one.
  • The direct investment in the digital transformation industry is boosting at a CAGR of 17.5% from the year 2020 to 2023.
  • An estimated 97% of IT decision-makers are getting involved in various initiatives for digital transformation, irrespective of the brand that they are associated with.
digital transformation strategy
Source: businesswire.com

The popularity of the transformation in the digital format is well reflected in these numbers. Needless to say, the benefits earned from the process are substantial, thereby the increased usage of these processes.

digital transformation strategy
Source: aimultiple.com

This brings us to the various aspects of the digital transformation process that would help them kickstart this process. Such informed decision-making ensures the complete success of the process. So, hop on to the train, get reading, and opt for some digital transformation consulting!

1. What are The Types of Digital Transformation?

While some brands are still missing out on the full benefits of digital transformation by viewing it in a narrow concept, its benefits like the –

digital transformation 2020
Source: runmyprocess.com

-can better be understood if they start to fathom out the types of it. This includes –

Business Model Transformation

This aims to ensure the values that are delivered in the industry of the business that forms the fundamental blocks of any trade. The examples of this are well-established over the reinventions that stretch from –

  • Uber’s taxi industry
  • Netflix’s video distribution, etc.

Multiple efforts are still under process when it comes to transforming the business world into a robotic exercise, especially in the fields of mining.

With this, brands can stand at the doorway of new and innovative opportunities that boost their growth.

Organizational or Culture Transformation

Digital transformations, in the long run, have a substantial impact on a brand’s capability, approach, and talent. These aspects are redefined and all that it requires- 

  • Bias towards learning and testing,
  • Increased reliance on the ecosystem of businesses,
  • Agile workflow, and
  • Decentralized decision-making.

Such companies initiate steps that would bring in alterations to their working. This type of digital transformation and the subsequent changes are a long-term requirement for success.

Process Transformation

Brands, as of now, implement multiple technologies that include the automatic robotic process that aids in the streamlining of the back-office processes that include legal and accounting.

Such digital transformation holds certain values. These include adopting the latest technologies. This process is a speedy one, becoming table-stakes. Such changes are effectively focused around areas of business.

Domain Transformation

This is one area that is seldom focussed on but holds the potential for an immense opportunity. With blurred industry boundaries, redefined services, and products, the new technologies often fetch non-traditional brands.

Amazon has exploited this digital transformation type and definitely expanded the market domain to a substantial extent.

2. Why Does Digital Transformation Matter For 2020?

A review suggests that only a mere 23% of the brands are not yet relying on digital tools for their operations. The largely-written message of success via digital transformation has reached the ears of each of the companies, it seems. With predictions of increased spending on this transformation (CAGR growth of 16.7% from 2017 to 2022), multiple organizations are boosting their share of investment (from the capital budget) in the wish of gaining assured and higher returns via spiked revenue.

For Customers

The ease of doing business, improvised customer experience, and lower churning

consumer experience in digital transformation
Source: cbsistatic.com

For Operations

Quicker response time, improved efficiency, and reduced support costs.

For Employees

Boosted engagement, improved efficiency, and lower employee turnover.

3. What is the Digital Transformation Framework?

The framework for digital transformation is subjected to alteration based on the layout of the demands and challenges of an organization. However, there exist a few common themes and constants in the framework, irrelevant to the brand that adopts it. These are found amongst the published ad current case studies on these transformations. These cases are a mandate for those planning to adopt the transformation to ease in their started digital journey.

digital transformation framework
Source: aimultiple.com

Digital Technology Integration

The primary framework for the digital transformation procedure is obviously the integration of various digital technologies. However, prior to the integration, brands need to shortlist the digital technologies that cater to their specific demands and requirements that will help them soar to the zenith of business-success.

Customer Experience

Customers are always on the lookout for ‘instant coffee culture’-like quick and instant solutions. Thus, it is obvious that one of the core frameworks of the digital transformation process is customer experience. On the other hand, considering that customer experience is prioritized in the recent era, the dal advancements should also cater to the same.

Pro Tip: 84% of clients believe that the experience offered by a brand is equally important as that of the services and products offered by it.

Workforce Enablement

With digital transformations, one of the major frameworks is that of workforce enablement. The integration of digital tools that cater to the company’s new goals ensures that the operational functions of a brand run smoothly. The employees gain benefit from the assistance of such technologies. Such technological aids help in offering better productivity that helps in better revenue generation for the organization.

Operational Agility

Thanks to the growing competition among brands, it has become an essential part to adapt and evolve to the latest digital changes. This is a constant procedure and ensures that the brands in question are able to improve faster and strengthen their foothold in their trade genre.

This can well be explained by the fact that customers are no longer in need to physically visit organizations to carry out their business demands. These listed out requirements can be conveniently shifted from one department of the company to another, thereby completing the work efficiently.

4. What Are The Main Components of Digital transformation?

Considering that the digital transformation framework is transparent for the brands, there are issues that they face, at times. One of such issues is understanding if the digital transformation has been appropriately implemented and if it has transformed their business, or not. Gauging this is convenient, only if one is well-acquainted with the core components of the process. This includes –

Transforming Process

Look into your business process and check out the mode of business conduction. With a complete digital transformation, this mode will be subjected to a complete change bringing in a new process of operation. There will be no pause or flaws in the business transactions, only the mode of conducting business undergoes change. The expectation from the new model is that it will –

  • Smoothen the process and
  • Make it time-efficient and precise.

In this regard, you can take into consideration the EDI system that automatically transfers information from one trading partner to the other. This suggests that employees need not spend too much time in submitting and drafting the PO (Purchase Orders), making it efficient and less time-consuming.

Transforming Operation

Digital transformation requires a significant alteration in the business operations. Despite using the latest digital technology for creating products, it is not compulsory that the business has undergone a complete digital transformation. For the latter to be feasible, the operation process needs to be changed post the transformation.

To acknowledge the transformed operation process, let’s take into account the EDI systems again. This system offers a completely different operation procedure as in – this system notifies the organization of any delays or failures to submit the POS. This ensures that your brand remains aware of any such hurdles thereby the business remains agile and competitive.

5. What Are The Core Pillars Of This Digital Transformation?

With the great digital gamble in place, the organizations are looking to place their safe best. Needless to say, this gamble comes with minimum risks considering that these brands have a complete idea of what their company requires. These companies have become digital natives with reliance on updated technologies leading to a holistic digital transformation.

However, no matter how simple this sounds, it is not about flipping a switch to turn on the transformation. They need to bank upon the achieving of transformation via iterative steps to bring on an evolutionary process that strikes the sweet balance between the old and the new capabilities.

Empowering Digital Innovation

Brands need to understand that innovation and transformation are completely different. However, for transformation to be a successful procedure, there needs to innovation that will introduce the much-required touch of uniqueness to the organization. Such unique aspects can become incremental overtime that is potent enough to boost customer experience.

However, there is a point to be noted in this case. Some introduced innovations are colossal and are responsible to alter the business model entirely. While others are minute and only make significant differences to tune the customer experience. They also differentiate the product or service offering in the market.

Such introduction of digital innovation is instrumental in improvising the digital transformation procedure. Creativity creates an open space to allow convenient problem-solving when it comes to facing challenges. For the innovation angle, brands need to make sure that they have possession of collaboration, open communication, and the freedom to bring in creativity.

In this regard, the empowering of a brand requires three core capabilities that comprise of –

  • Shifting to the digital culture
  • Democratizing alterations
  • Boosting the collaboration of cross-fucntions}

Unifying the Digital Experience

Needless to say, the inclusion of digital technology in any business requires complete financial support from its stakeholders. Really, it is essential to create a persistent experience for the –

  • Employees
  • Clients,
  • Partners, and
  • Citizens

-that aids people achieve their business objectives, irrespective of the location that they work from, and the genre of trade that they deal in. This becomes one of the most crucial factors to meet the digital expectations of clients.

The major target is to ensure that the customers get the required help to fulfill their business goals. These –

  • Attract talent,
  • Boost the productivity of employees, and
  • Retain clients.

Although customer experience is a primary focus for businesses, they cannot consider merely this single aspect to meet the demands of the mobility of enterprises. Subsequently, they will be able to offer location and device-independent access to the information infrastructure and current process of the brand in question.

Thereby, it is essential to fathom out that it is the connectedness and mobility of users which is instrumental in unlocking the digital values, and the devices.

In this respect, the true mobility of enterprises requires a few capabilities, three of the most important ones are –

  • A mutual access-point
  • All-round mobility
  • An overall (360°) view of interactions

Delivering Products and Services at the Digital Scale and Speed

Catering to the digital theme of the age, patience is not much of a virtue. Clients are not much patience towards slow processing, delivering changes in applications and technologies. Along the same lines, brands seeking to

  • Grab on the offered market opportunities
  • Innovate at a digital pace
  • Meet client requirements

-require to deliver their web-scale IT at a pace that matches up the digital speed. Such brands must have an outward-facing team. This team would 

  • test and 
  • build

-innovative ways to interact via diverse means that include –

  • offerings, 
  • channels, and 
  • experiences. 

Consequently, this brings in new models of business to offer what suits the works best.

The creation of any true business model that is digital-reliant needs the usage of digital platforms that cater to the new digital pace of businesses and supports innovation at its best. Brands can use the boosted IT industrialization as a leverage to create end-to-end modeling. This –

  • Boosts delivery speed
  • Connects the existing legacy system
  • Scales solutions to the audience, irrespective of its size
  • Automatically handles deployment.

To accelerate business transformations, there are three capabilities that need to be taken care of –

  • Deliver instant scale
  • Ensure rapid outcomes
  • Carry out multi-seed operations

Connecting the Digital Supply Chain

Digital pros are of the belief that web-enabled connections among devices, individuals, and systems are potent enough to transform the existing business models and therefore, create better versions of the same.

This is where multiple organizations falter – they lay their entire focus on the digital front-end; whereas they should be emphasizing the end-to-end connectivity for the process.

Thus, brands should be creating an end-to-end flow of processes that optimizes the fulfillment of connected experiences. All that they would need to do is –

  • Take an outside-in approach for digital transformation.
  • Reimagine the various possible outcomes.
  • Move inwards to connect individuals, things, and software that would deliver the much-required values.

Therefore, this pillar of digital transformation calls for a crucial skill – have the ability to keep on extending and evolving the chain of digital supply, keeping pace with the evolving suppliers, clients, and partners.

A true change of process, in this respect, needs 2 crucial capabilities that include –

  • Empowering the digital ecosystem
  • Extending to the digital mode
  • Harnessing the digital prowess

6. How to Adapt to the Digital Transformation Strategy in 2020?

By now, readers have numerous reasons to adapt to the new digital transformation process that is subjected to alterations over regular intervals of time. Considering that you are looking to list out modern approaches to boost your business, you cannot afford to miss out on digital transformation. Considering that the ‘why’, ‘when’, and ‘what ‘of adapting digital transformation is clear, now is the time to look into the ‘how’ of the topic – the digital transformation strategy.

Step 1: Identify the Objectives of Digital Transformation

Gauge the degree of digitization of the brand in question. Try and align the existing short and long term digital goals of the company. This is crucial because each of the enterprises has their

  • Set of requirements
  • Slightly varying transition goals

Step 2: Sketch Out the Strategy

Put out a clean goal and build a plausible game plan . these would include selected regions for the improvement of the brand and start the integration of chosen digital systems from such regions.

Step 3: Settle on the Essential Enablers

A successful digital transformation process entails enablers like –

  • VR
  • IoT
  • AI
  • Cloud
  • Analytics

This step requires enterprises to fathom out the enabler that would cater to their digital goals. All that they need to do is analyze and research the topic and find the one that is best suited for them.

Step 4: Establish the Leadership for Competent Technology

Post-digital transformation projects can be expected to undergo significant changes. Sans the support of an appropriate leader, carrying out the project efficiently, and within the preset time frame becomes a genuine hurdle.

In this regard, it serves better if there is a CIO, supported by a strong leader-led team. Furthermore, it also helps if the digital transformation of businesses as KPI exists. This sets the margin between a successful and unsuccessful digital transformation fro enterprises.

Step 5: Integrate the Various Digital Culture and Train the Staff Among the Brand

A crucial part of digital transformation is educating and training the staff across organizations. Such staff adapts to multiple alterations conveniently over time and each of the processes in firms is operating agile.

Without the much-required cultural changes, brands would be missing out on the upcoming revolution in the world of technology. This would be followed by a wasted effort and time-consumed to catch up with the said technological advancement.

This brings us to three crucial cultural changes that are deemed essential for the business benefits of digital transformation process. These include –

  • Encouragement for employees for solving problems.
  • The enterprises are responsive and better connected across is various departments. This ensures that employees can adapt quickly as per the changing customer requirements.
  • Employees are willing to take risks. In case such risks lead to breakdowns, they learn from the failure to make sure that similar mistakes are not repeated.

Know this – the best practice for digital transformation include –

  • Aligning staff for the beginning
  • Looking through the customer’s perspective
  • Synchronizing the efforts
  • Leveraging the latest digital technology}

Conclusion

True that technology is core to the digital transformation procedure, it is inclusive of technology, but not conclusive to it. The perfect, final dish would need a sprinkle of culture and dash of talent that transforms an enterprise into its best digital version. In the throes of digital transformation, it is essential that the project leads need to keep their calm and dive into its sea.

You would need to fathom out how such a transformation procedure affects business and end-users as well. It is crucial that the enterprises keep a watch on the digital horizon considering that the future of the digital transformation procedure looks bright and impressive.

Have a question about digitally transforming your product? Get in touch!

The post How We Digitally Transform Your Business For 2020 & Beyond appeared first on Reeshatech.

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